This section will guide you on how to cancel your subscription plan and exit our monitoring service.
Please be aware that this feature is only applicable for customers who are on recurring monthly and yearly payment plan. Those who are on lifetime and prepaid won't see this option.
Cancelling Payment Plan
1. Click on 'My Subscription' on the menu bar and locate 'Subscription Details' tab. There would be a 'Cancel Plan' button next to 'Next Payment Due Date'.
2. A message will pop to confirm if you would like go forward with the cancellation. A screenshot of what it looks like can be found below.
Please keep in mind that it will take into effect starting from the end of your current cycle.