The Power Factor on each of the channels monitoring the consumption should be close to 1 most of the time.
If the Power Factor is not close to 1, it can mean one of several things:
- The CT is not clamped properly
- The CT ratio does not correspond to the channel calibration
- The CT is clamped around the wrong phase
- The CT is faulty
- The Solar Analytics device is faulty
Troubleshooting power factor issues on consumption channels can be complex as the power factor can vary quite significantly due to the presence of inductive and capacitives loads.
In case of low Power Factor readings, please follow this protocol to troubleshoot the issue:
1. Make sure the CTs are clamped properly
Make sure that the metallic parts of the CT clamp are clean and closing properly around the cable.
DO NOT clamp the CT around multiple cables.
2. Make sure the ratio of the CTs correspond to the channel calibration
The CT ratio can be found on the side of the CT clamp. It shows 60A/80mA for 60A CTs, 120A/100mA for 120A CTs, 200A/100mA for 200A, 400A/100mA for 400A and 600A/100mA for 600A CTs.
Keep in mind that you cannot use Rogowski coils on devices that are not calibrated for such CTs. Similarly you cannot use regular CTs on devices calibrated for Rogowski coils
3. Make sure the CTs are clamped around the right phases (3 phase sites)
By default, channels 1 and 4 are on the first phase, channels 2 and 5 are on the second phase and channels 3 and 6 are on the third one.
Make sure the CT on blue phase is clamped on the blue phase of the mains, and the CT on the white phase should be clamped on the white phase of the mains. Similarly, the CT on the red phase should be clamped on the red phase of the mains.
4. The CT is faulty
If after steps 1, 2 and 3 the issue persists and one of the channels has a low power factor reading, try replacing the CT with another one. If after replacing the CT the power factor looks normal that means the CT was faulty, please contact our support team so we can send new CT's.
5. The device is faulty
If after replacing the CT you still see a low Power Factor on the same channel, the device itself is probably faulty, please contact our support team so we can send a replacement device.